Terms and Conditions

The following Terms and Conditions of Service (hereinafter referred to as the “Terms,” “Terms & Conditions,” or “Terms of Use”) govern how you use the services that Judigo Legal offers, which include websites, applications, technologies, software, devices, APIs, and artificial intelligence (“AI”) (collectively, the “Services”) that are run by Judigo Legal, its affiliates, or subsidiaries. It is agreed upon by you (“user,” “you,” or “your”), and Judigo Legal, Inc., including its agents, directors, officers, subsidiaries, and affiliates (collectively, “Judigo Legal”, “us”, “we”, or “our”), that these Terms and Conditions apply to all users, visitors, or other persons who may access the Services. If you are using this website on behalf of any entity, you guarantee and represent that you have the authority to accept these terms on that entity’s behalf and that the entity will hold you and us harmless in the event that these terms are violated.

You acknowledge and agree to be bound by the terms and conditions stated in this document, in our Privacy Policy, and in our Cookie Policy by checking the accept box and using our Services. The Política de privacidad, Cookie Policy, and the terms and conditions stated in this document together constitute the “Terms,” which are thus incorporated by reference.

B. Accounts
By creating an account with us, you guarantee that the information you provide about yourself is accurate and current, and that you are at least eighteen years old. We have the right to quickly terminate your account if any of your information is inaccurate, misleading, or outdated.

It is your responsibility to maintain the privacy of your password and account. Making sure that nobody else can access your account is part of this. Further, anything that occurs using your password or account is your responsibility. You have to notify us right away if you see any unusual behavior or suspect that someone else may be using your account.

C. Intellectual Property
You may only use the Services if you agree to abide by these Terms, as well as all relevant local, state, national, and international laws, rules, and regulations. The ownership of all Judigo Legal features, logos, images, content, and functionality rests solely with Judigo Legal or its subsidiaries, affiliates, and licensees. U.S. and international copyright and trademark laws protect our right to the exclusive ownership and use of our assets. Without first obtaining our written consent, you are not permitted to utilize our features, logos, images, content, functionality or trademarks.

D. References and Links to Other Websites
Links or references to websites or services that are not under our ownership, management, or control may appear in our Services. We assume no responsibility and make no warranties regarding the products, services, privacy policies, or practices of these third-party websites or services. Further, we are unable to and do not warrant the statements, products, services, or other offerings made by third-party organizations, people, or websites. By using our services, you acknowledge and accept that we are not liable for any loss or damage, direct or indirect, arising from your use of or reliance on any products, services, websites, or other offerings from third parties. We highly recommend that you carefully read the terms and conditions along with the privacy policies of any third-party websites or services.

E. Privacy Policy
You acknowledge and agree that, unless prohibited by law, Judigo Legal may store, review, and use your online chat communications and legal inquiry submissions for training, quality control, improvement of our Services, and development of new technologies and services. However, your identity will not be revealed, nor your identifying information be shared in conjunction with these chat communications. In other words, your chat communications, if shared, will be done so anonymously.

You may click here to view our whole privacy policy, which is an essential component of this agreement. You must stop using the Services immediately if you disagree with our Privacy Policy.

F. Communications
By creating an account with us and using our Services, you consent to receive communications from Third-Party Providers or Judigo Legal, including phone calls, texts, instant online messages, emails, and push notifications. Message and data fees by your carrier may apply You have the option to unsubscribe from receiving promotional emails, texts, or other such communications at any time by using the unsubscribe link provided in the message, if applicable. You may also opt out of promotional communications by replying “STOP” to text messages from us, legal professionals, or other third-parties.

ALSO, BY USING THE SERVICES, YOU EXPLICITLY ACKNOWLEDGE AND AGREE TO THE FOLLOWING: (1) YOUR CONTACT INFORMATION WILL BE VISIBLE TO ANY ATTORNEY THAT AGREES TO RESPOND TO YOUR INQUIRY VIA OUR ONLINE CHAT FEATURE; (2) YOU MAY RECEIVE COMMUNICATIONS FROM A RESPONDING ATTORNEY VIA OUR ONLINE CHAT FEATURE, EMAILS, TEXT MESSAGES, OR PHONE CALLS; AND (3) ANY ATTORNEY THAT RESPONDS TO YOUR INQUIRY VIA OUR ONLINE CHAT FEATURE MAY AFTERWARD OFFER OR PROMOTE THEIR LEGAL SERVICES TO YOU, INCLUDING THROUGH OUR ONLINE CHAT FEATURE, EMAILS, TEXT MESSAGES, OR PHONE CALLS.

If any attorney refuses or fails to cease communications after you have asked them to stop, please let us know by emailing us at help@judigolegal.com.

G. No Formation of Attorney-Client Relationship
You understand and agree that Judigo Legal is not an attorney or law firm. Judigo Legal cannot and does not offer or render legal advice or representation. YOU ACKNOWLEDGE THAT THERE IS NO, NOR CAN THERE BE, AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN YOU AND JUDIGO LEGAL EITHER NOW, IN THE PAST, OR IN THE FUTURE.

H. Use of the Services

THE INFORMATION PROVIDED THROUGH USE OF THE SERVICES, INCLUDING THROUGH OUR ONLINE CHAT FEATURE AND ON OUR WEBSITE, IS PROVIDED PURELY FOR INFORMATIONAL AND EDUCATIONAL PURPOSES. It should serve only as a starting point for dealing with your legal matters and should not replace an in-person or phone consultation with a lawyer licensed in your jurisdiction who can address your specific legal issue.

ACCESSING INFORMATION THROUGH OUR SERVICES, INCLUDING INTERACTING WITH A LAWYER THROUGH OUR ONLINE CHAT FEATURE, OR ANY OTHER USAGE OF OUR SERVICES DOES NOT ESTABLISH AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN YOU AND JUDIGO LEGAL OR BETWEEN YOU AND ANY LAWYER. PLEASE BE AWARE THAT ANY QUESTIONS, ANSWERS, OR OTHER COMMUNICATIONS WHILE USING THE SERVICES DO NOT FALL UNDER ATTORNEY-CLIENT PRIVILEGE. This does not prevent you and an attorney, however, from agreeing to form an attorney-client relationship outside of our platform or Services.

You also acknowledge and agree that none of the attorneys, or other professionals, entities, or individuals, who offer their services on any of our platforms or Services (including our online chat and website) are our employees, agents, or representatives. We in no way, shape, or form warrant or guarantee their representations, services, goods, or other offerings. Judigo Legal makes no guarantees or promises regarding any particular outcome of any legal matter involving use of the Services or of an attorney, professional, entity, or individual whom you find through Judigo Legal. We highly recommend that you research and vet any attorney or other professional, entity, or individual before relying on their representations or engaging any of their services, goods, or other offerings. YOU AGREE THAT YOU RELY ON OR ACCEPT ANY REPRESENTATION, SERVICE, GOOD, OR OTHER OFFERING OF ANY ATTORNEY, PROFESSIONAL, ENTITY, OR INDIVIDUAL AT YOUR OWN RISK.

I. Confidentiality of Your Legal Inquiries and Communications While Using Our Services
We do our best to protect the information you provide during your use of our electronic chat feature with technology such as firewalls and encryption. Further, with the exceptions stated in our Privacy Policy, we do not make your chat communications public, nor should attorneys with whom you share information using our chat feature disclose your communications to any third parties. However, we cannot guarantee the security or privacy of your chat communications, nor can we guarantee that any attorneys with whom you communicate will keep from disclosing any information obtained from such chat communications.

J. Termination
We reserve the right, at our sole discretion, to immediately suspend or terminate your account, refuse you access to our Services, and to do so without any previous notice or liability. Any reason, including breaching the Terms, could be the cause of this. You can delete your account and stop using our services if you wish to close your account. Some provisions of the Terms will remain in force even after the account is terminated. These consist of, but are not restricted to, clauses related to ownership, indemnity, and liability restrictions, as well as disclaimers of warranties.

If your account is terminated or you are denied access to our Services, Judigo Legal will not be liable for any losses, liabilities, or damages you incur as a result.

K. Indemnification
By agreeing to the Terms, you agree to defend, indemnify, and hold harmless Judigo Legal, its licensees, licensors, associated or subsidiary companies, and their employees, contractors, representatives, executives, officers, and directors from any and all potential claims, damages, responsibilities, losses, liabilities, costs, debts, and expenses (including attorneys’ fees and costs) resulting or arising from your or someone else’s use of your account, or any violation of the Terms.

L. No Liability
Judigo Legal and its affiliates, officers, directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages under any circumstances. This covers any and all losses resulting from (i) your inability to use or access our services; (ii) third parties’ actions or content on the services; (iii) any content you downloaded from the services; and (iv) unauthorized access to, use of, or alteration of your transmissions or content. This is true whether or not we have been informed of the likelihood of such claims or damage, and regardless of the legal theory supporting the claim.

To the greatest extent permitted by law, Judigo Legal, our subsidiaries, officers, directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any special, direct, indirect, or consequential damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or for any loss of data, use, goodwill, or other losses arising or resulting from any of the following: (1) the outcome of any legal matter; (2) your ability or inability to access or use the Services; (3) any third-party actions or content related to the Services; or (4) Unauthorized access, use, or alteration of information.

M. Notice of Disclaimer
Your use of the Services is at your own risk. You are given the Services “AS IS” and “AS AVAILABLE” without any type of implied or explicit warranty.

Judigo Legal disclaims all warranties that a) the Services will be secure, available, and uninterrupted at all times or in all locations; b) any errors or faults will be fixed; c) the Services will be free of viruses or other harmful elements; or d) the Services will meet your needs or expectations.

N. Intellectual Property
Unless expressly permitted in writing by us, using the Services does not give you the right or license to frame, use, copy, or duplicate any of Judigo Legal’s copyrighted content, trademarks, service marks, or other exclusive rights or materials, or a license to any of Judigo Legal’s patents. We will also respond to legitimate notifications of copyright or trademark violations, and we will discontinue any users who infringe on copyrights or other intellectual property rights at our exclusive discretion, with or without any prior notice.

You are encouraged to send a formal notification of infringement to our legal team with the information listed below if you believe that any content on our Services violates your intellectual property rights. The following components should be included in your notice, together with a clear description of the alleged infringement:

(1) A thorough explanation and identification of the allegedly infringing content, including with information about where it is on the Services (if at all possible, provide the URL of the allegedly infringing content or other details that will help us find it);

(2) Complete contact details, including your name, title, address, phone number, email address, and the name of the intellectual property owner;

(3) A statement stating that you firmly believe the disputed use is not authorized by the law, the intellectual property owner, or their representative;

(4) A declaration, made under oath, attesting to the veracity of the data in your notice and certifying that you are the intellectual property owner or that you have the proper authority to act on the owner’s behalf;

(5) The physical or digital signature of the owner of the intellectual property or a representative with the appropriate authority.

All notices should be sent to:

Legal Judigo, Inc.

Legal Dept.

132 S. Lasky Drive, Suite 300

Beverly Hills, California 90212

Help@JudigoLegal.com

O. Governing Law
The laws of the state of California, United States of America, shall govern and interpret these Terms. Subject to the arbitration terms in section “P” below, any dispute originating from or arising from your use of the Services will be heard in the trial courts of Los Angeles County, California.

P. Arbitration Agreement and Waiver of Jury Trial and of Class Action
1. Overview
In the event of any issue arising from the Terms or your use of the Services, both you and Judigo Legal agree to resolve it through arbitration rather than engaging in litigation. This pertains to all potential disputes, controversies, or claims (“Claims”) that could emerge at any given time. These claims may concern any aspect of these Terms (including the creation, existence, breach, termination, enforcement, interpretation, validity, scope, or enforceability), your access to or use of our services, any marketing content you receive, or any information concerning our services. Additionally, any other elements of your relationship or transactions with us, as well as any Third-Party Disputes (as defined below in subsection 2), are encompassed within this “Arbitration Agreement.” Therefore, this Arbitration Agreement serves as a comprehensive apparatus, encapsulating all claims without exception to the extent permitted by law.

2. Applicability to Third Parties
This Arbitration Agreement covers any conflict, dispute, or claim that involves any third parties, provided these issues are pertinent to your utilization of our Services or your Judigo Legal account (hereafter referred to as “Third Party Disputes”)

The term ‘third parties’ refers to a wide range of entities which could include advertisers, service providers, providers of goods, or vendors. Third parties may be people or entities who process payments, assist us in fraud prevention, advertise through our Services, help us with advertising campaigns, and/or analyze our data. This also extends to companies that offer co-branded services or products. Further, “third parties” includes your spouses, heirs, and any other individual who may benefit from or be assigned your account. A “Claim” under this Arbitration Agreement includes all claims or disputes between you and any third party that are in any way related to the Services or the Terms.

3. Exceptions to the Arbitration Agreement
If there’s a disagreement between you and Judigo Legal, you both have the option to take the matter to a small claims court as long as the matter is relatively simple and only includes us or a third party and you. Either party is also free to ask a court for an injunction to stop further infringement if they feel that their intellectual property rights are being violated. If a claim could potentially be resolved in a small claims court, per the terms of this section, but one party initiates arbitration instead, the other party can request to revert the case back to the small claims court. The small claims court, not the arbitrator, has the last say in any situation where there is uncertainty over whether a claim should be heard in small claims court or through arbitration.

4. Waiver of Jury Trial
BY CLICKING ON THE “I AGREE” BOX AND YOUR USE OF THE SERVICES, YOU ARE CONSENTING TO RESOLVE ANY DISPUTES ARISING UNDER THIS ARBITRATION AGREEMENT THROUGH ARBITRATION, RATHER THAN A JURY TRIAL. THIS MEANS THAT BOTH YOU AND JUDIGO LEGAL ARE VOLUNTARILY RELINQUISHING THE RIGHT TO HAVE A JURY DECIDE ON ANY LEGAL ISSUES.

5. Class, Collective, and Representative Action Waiver
BY ACCEPTING THE TERMS, YOU AGREE THAT, IN THE EVENT THAT THERE IS A DISPUTE COVERED BY THIS ARBITRATION AGREEMENT, YOU AND JUDIGO LEGAL SHALL FORFEIT THE RIGHT TO BRING, JOIN, OR PARTICIPATE IN ANY CLASS ACTION, TO THE EXTENT ALLOWED BY APPLICABLE LAWS. THIS MEANS THAT YOU MAY NOT PARTICIPATE AS A PLAINTIFF OR MEMBER OF A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.

ALSO, UNLESS OTHERWISE AGREED TO IN WRITING BY YOU AND JUDIGO LEGAL, ANY ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. IN OTHER WORDS, NO CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDINGS OR ACTIONS ARE PERMITTED.

FURTHER, IN THEIR CAPACITY AS THE NEUTRAL PARTY, THE ARBITRATOR MAY ONLY RULE IN YOUR FAVOR AND AWARD YOU BASED ENTIRELY ON YOUR INDIVIDUAL CLAIMS; ANY AWARD MADE BY THE ARBITRATOR BELONGS TO YOU ALONE AND CANNOT AFFECT OTHER USERS. TO BE CLEAR, THE ARBITRATOR IS PROHIBITED FROM CONSOLIDATING THE CLAIMS OF MULTIPLE PARTIES OR FROM PARTICIPATING IN ANY FORM OF COLLECTIVE, CLASS, OR REPRESENTATIVE ARBITRATION; ONLY INDIVIDUAL ARBITRATION IS ALLOWED.

6. Governing Law and Arbitration Rules
This Arbitration Agreement shall be interpreted and enforced in accordance with the Federal Arbitration Act, or FAA for short. To the extent that the law permits, it supersedes all state laws. Any dispute covered by this Arbitration Agreement that is determined to not be governed by the FAA will be governed by California state law.

Unless you reside in California, the American Arbitration Association, or AAA, shall conduct the arbitration in accordance with the Consumer Arbitration Rules (the “Rules”) that are in effect at the time the demand for arbitration is made. These rules are available at https://www.adr.org/sites/default/files/Consumer-Rules-Web_0.pdf. This Arbitration Agreement shall take precedence over the Rules in the event of any discrepancy between the Rules and this Arbitration Agreement.

We both consent to let the arbitrator make decisions according to the Rules. This individual will ascertain your and our rights and obligations. The arbitrator has the same authority to provide relief and damages as a judge would in court. They must abide by all applicable California laws, and their decisions are final, binding, and enforceable once they are made.

You and Judigo Legal acknowledge that an arbitrator, not a court or agency, has the final say on whether this Arbitration Agreement is valid or not, and they also get to decide if there are any issues with the fairness or legitimacy of these terms.

The arbitration will take place in Los Angeles, California, or at a location mutually agreed upon in writing by you and Judigo Legal. Unless the arbitrator decides that a hearing is required, the arbitration will only be performed based on the documents that you and Judigo Legal submit to the arbitrator if your claim does not exceed $10,000. If your claim is for more than $10,000, the Rules shall govern your right to a hearing.

The Rules will determine who pays for all the filing, administrative or arbitrator fees tied to the arbitration (we’ll call these “Arbitration Fees”). Each of us will handle our own Arbitration Fees according to those Rules or to the extent the law allows. However, each of us can ask for reimbursement of reasonable attorneys’ fees and costs—including Arbitration Fees—if the Arbitrator finds that the other party’s claim or defense is baseless, made in bad faith, intended to harass, or is generally frivolous. This would be in line with Federal Rule of Civil Procedure 11.

i. For California Residents Only
If you and Judigo Legal disagree on anything, ADR Services, Inc. will arbitrate the dispute in accordance with its Arbitration Rules (the “ADR Services Rules”) if you live in California. These are available for your review at https://www.adrservices.com/services/arbitration-rules/. This Arbitration Agreement shall take precedence over the ADR Services Rules in the event of any conflict. In accordance with the ADR Services Rules, you and Judigo Legal shall select a neutral arbitrator from ADR Services who is satisfactory to you both and who will determine your rights and obligations, if any. Like a court judge, this arbitrator has the authority to award relief and damages. The arbitrator will adhere to California state law as it applies. Their decision is final and binding against all parties.

The arbitrator shall have the power to resolve any disputes relating to this Arbitration Agreement, unless otherwise explicitly indicated herein. This authority includes evaluating whether any part of the Arbitration Agreement is not valid or enforceable, as well as considering whether to nullify all of it in its entirety. The arbitrator will also settle any initial disputes pertaining to the arbitration procedure, including determining if any delays were excessive or whether any terms are unfair. The arbitration will take place in Los Angeles County, California, for residents of California, or at any other place that you and Judigo Legal agree to in writing.

The regulations from ADR Services determine who is responsible for paying what if you reside in California. This includes filing fees, administrative charges, arbitrator fees, etc. A detailed explanation is available on their website at https://www.adrservices.com/rate-fee-schedule/. Each of us, however, may request reimbursement of reasonable attorneys’ fees and costs, and arbitration fees, in the event that the arbitrator determines that the other party’s claim or defense is frivolous, baseless, in bad faith, or intended to harass. This would be in line with Federal Rule of Civil Procedure 11.

7. Opt-Out of Binding Arbitration
You have a 30-day window from the date you initially accept these terms to decline the Arbitration Agreement. To exercise this right, you must send an email to Judigo Legal at help@judigolegal.com. The email should contain your full name (first and last) and the email address associated with your account. Also, please make it clear in your correspondence that you are choosing to opt out of the Arbitration Agreement. Opting out of the Arbitration Agreement only opts you out of the terms within section “P” and its subsections. It does not opt you out of any other provisions or clauses contained within the Terms.

8. Modifications to the Arbitration Agreement
Please be advised that Judigo Legal reserves the right to modify Section “P” and its subsections after your acceptance of the Terms (or any subsequent modifications thereof). If you disagree with any modification, you retain the right to reject the changes by sending us an email within 30 days of the implementation of the said changes. The email should include your full name, the email address associated with your account, and a clear statement indicating your refusal to accept the alterations in Section “P”. However, your refusal of a modification does not nullify or alter your previous consent or any prior agreements to arbitrate any disputes between you and Judigo Legal or any third parties involved.

9. Severance of Arbitration Agreement
The severance of any provision, whether whole or in part, even if void, unenforceable, or unlawful shall not affect the validity and enforceability of the rest of the terms in the Arbitration Agreement.

10. Survival of the Arbitration Agreement
The provisions of this Arbitration Agreement will continue to govern any disputes or disagreements that may arise even after you stop using the Services or delete your account.

Q. Non-Waiver
If we don’t enforce any rights or provisions contained in the Terms, it doesn’t mean we’re waiving those rights. Also, even if a court or arbitrator finds any provision in the Terms to be invalid or unenforceable, the rest of the provisions will still stand. The Terms make up the complete agreement between us in relation to our Services, replacing any previous agreements that might have existed concerning the Services.

R. Changes
We reserve the right to change or substitute the Terms at our sole discretion. Your continued use of our Services after revisions implies your acceptance of the updated Terms. If you disagree with the modified Terms, you are no longer permitted to use the Services and you must stop using the Services and cancel your account immediately.

Whenever changes or updates are made to these Terms, we will post the new Terms on the our website or web app. Whenever substantial changes are made to these terms, we will also send you an email announcing the changes at least 30 days before they are implemented. The determination of what constitutes a substantial change rests solely with us.

It’s your responsibility to periodically review the Terms. If you find the Terms unacceptable at any point, you must stop using the Services and cancel your account immediately. For questions regarding any changes to the Terms, you may contact us at help@judigolegal.com.

S. Contact Information
If you have any questions or comments regarding the Terms, please contact us at:

Judigo Legal, Inc.

Legal Dept.

132 S. Lasky Dr., #300

Beverly Hills, CA 90212

help@judigolegal.com

If you are a California resident, you have the right under Cal. Civ. Code §1789.3 to file grievances with the Complaint Assistance Unit of the Division of Consumer Services, a part of the California Department of Consumer Affairs. You can reach them by mail at 1625 N. Market Blvd., Ste. N 112, Sacramento, California 95834 or via phone at (800) 952-5210 or (916) 445-1254.

Last updated on December 14, 2023